Terms of payment: Purchase orders are executed at the valid price effective on the date that the purchase order is received. All prices are understood to be in EURO (€) and contain the legal value added tax. Not included are the costs of shipping; which are to be supported by the customer. The shipping costs are listed in the description of goods/services and are furthermore listed on the Contractor’s invoice. In the case of, for example, shipping costs to countries outside of the EU being subjected to additional customs charges, then those are similarly to be supported by the customer. The supplied goods remain the property of the seller until the purchase order has been paid in full. The agreed-upon charges are due for payment with the conclusion of the contract. Payment shall be made at the Customerʼs choice, by means of the customer’s selection of the method of payment indicated in the course of the order process. If you chose to order with advanced payment, you will receive an email with our bank details and with the intended purpose, which we ask you to specify on your transfer.
The protection of your privacy is very important for us: Hereinafter we provide you with detailed information on who we handle your data. As such, the collection, process and storage of your personal data is made exclusively according to the provisions of the German Data Protection Act. Your personal data, which we need for the justification, content development or modification of the contractual relationship, is only collected and used for the sole purpose of executing the contracts settled with you; We also use this information for postal advertising, unless you object. Finally, we use and collect data because such personal data is necessary to enable and allow you to make use of our offers. The latter includes, in particular, the characteristics of your identification as a user, information about the beginning and end and the extent of the respective usage, as well as information on the inventory data (telemedia) used by you.
For any questions regarding the collection, processing or usage of your personal data or in the event of opposition or revocation of consent, please contact:
STATUS VERLAG GBR
General terms and conditions
General Terms and Conditions of the Status Verlag GbR; Last update: September, 2011
§1 – Scope of application and contractual partners
Contracts shall only be concluded on the basis of these General Terms and Conditions, in the version valid at the time of order as displayed on our website. They shall be concluded between the Purchaser (hereinafter referred to as “Customer”) and Status Publisher GbR (hereinafter referred to as “Contractor”).
§2 – Registration
Purchase orders require the electronic registration of the customer. This must be done by means of a registration form, which is available on the contractor’s website. The data required for the registration is to be given by the customer in full and truthfully.
Only unrestrictedly liable persons are entitled to place orders. The Contractor may require the Customer to provide a copy of the official personal identification card or the passport.
§3 – Conclusion of contract
The presentation or description of goods and services on the Contractor’s website cannot be considered as being a binding offer. A binding offer is only considered to be the purchase order or service by the customer, which is triggered by Status Verlag.
The acceptance of the contract and the conclusion of the contract shall be effected by written confirmation of the contractor’s purchase order. The confirmation of order reception, which is automatically sent by email, does not hitherto constitute acceptance of the contract.
§4 – Delivery, Dispatch
Unless otherwise agreed upon, the Contractor shall deliver the goods to the delivery address specified by the Customer.
§5 – Prices, shipping costs
Orders are executed at the valid price listed on the date that the purchase order is received. All prices are understood to be in EURO (€) and contain the legal value added tax. Not included are the costs of shipping; which are supported by the customer. The shipping costs are listed in the description of goods/services and are furthermore listed on the Contractor’s invoice. In the case of, for example, shipping costs to countries outside of the EU are subjected to additional customs charges, then those are similarly to be supported by the customer.
§6 – Retention of ownership
The supplied goods remain the property of the seller until the purchase order has been paid in full.
§7 – Payment
The agreed-upon charges are due for payment with the conclusion of the contract (*3). Payment shall be made at the Customerʼs choice, by means of the customer’s selection of the method of payment indicated in the course of the order process.
§8 – Right of cancellation
The Customer, the consumer, has a right of cancelation, unless that cancelation involves goods that were specifically manufactured to suit the particular needs of the customer or tailored to the customer’s personal requirements, thereby making said goods unsuitable for return due to their specific nature; moreover, the right of cancelation does not apply to products that would have seen their expiration date exceeded by the time of return. There is also no right of cancelation if newspapers, journals and magazines are to be delivered.
In case of cancelation, the customer is required to bear the costs of the return shipment if the goods delivered are as ordered and the price of the returned goods does not exceed € 40,00 – or if the price of the goods is higher and the customer has not yet rendered the consideration or any contractually agreed partial consideration at the time of the revocation. Otherwise, the return shipment is free of charge for customers. Due to the conditions and legal consequences of the right of cancelation, please refer to the information on the right of cancelation in Appendix 1.
§9 – Offsetting, retention
Costumers may carry out offset payment or claim rights of retention only against uncontested or legally established receivables. In addition, the customer may exercise the right to withhold payment only in the case of counterclaims in connection with the same transaction.
§10 – Complaints/warranties
If the rendered service or the delivered merchandise is defective, subject to *11, the statutory warranty regulations apply.
Obvious defects must be notified in writing within two weeks from reception of the goods. Otherwise the assertion of warranty claims is excluded.
Subcontractors (including data carriers, transferred data) by the customer or by a third party by him triggered are not subject to any obligation on the part of the contractor. This provision shall not apply to data which is obviously incapable of being processed or unreadable. The customer is required to ensure, prior to transmission, that any data transferred is scanned with a fully up-to-date antivirus computer programme. The customer is solely responsible for data storage. The contractor is entitled to make a copy.
§11 – Liability
The Contractor is liable for culpable violation of life, the body or health for other damages caused either intentionally or through gross negligence, even if the breach of duty is based on the correspondingly culpable behaviour of a legal representative or of an auxiliary person.
The Contractor shall also be liable for minor negligent breaches of essential contractual obligations, including by his legal representatives or auxiliary persons. Significant contractual obligations are those whose fulfilment makes the proper execution of the contract possible, and whose would jeopardize the achievement of the purpose of the contract and which may be trusted by the contracting authority.
Liability to this extent is limited to damage which is typical for the contract and that each contractual party ought to have foreseen due to circumstances known to them at the time. The Contractor is ultimately liable for the fraudulent concealment of deficiencies and assumes guarantee for the nature of the goods in claims arising from the Product Liability Act. Apart from that, the Contractorʼs liability is excluded. This also applies to the liability for a permanent and uninterrupted availability of the online distribution system; Data communication over the Internet cannot be ensured without errors.
§12 – Statute of limitation
The Customerʼs claims to warranty and compensation, subject to §§ 444, 639 BGB, is of two years, counting from the moment of the delivery of the goods.
Claims for damages due to defect shall be subject to a limitation period of one year, counting from the moment of the delivery of the goods, unless they give rise to liability pursuant to § 11 para. 1 to 3. § 11 para. 1 to 3 of the claims shall be subject to statutory limitation. Other claims for damages become prescribed in two years. The commencement of the statute of limitations shall be governed by statutory provisions.
§13 – Data disclosure; Storage
Data, data carriers and similar materials transmitted to the Contractor for the execution of an order shall not be returned, but rather destroyed after the fulfilment of the contract, unless the customer agrees with the Contractor for its archiving, in accordance with the terms of their contract or unless the customer explicitly requests said materials returned, in which case the customer shall bear the return costs.
The data, data carriers and other submitted similar materials shall only be archived by the contractor following explicit agreement and against separate remuneration for the time after delivery of the ordered goods to Purchaser. If the aforementioned objects are to be insured, this shall be done by the customer himself, unless some other agreement has been made.
§14 – Commercial property rights/copyrights
The customer is solely liable if the execution of his order violates the rights of third parties, in particular copyright laws, trademark or patent rights and the like. In such cases, the customer has to release the contractor from all third-party claims for such infringements.
§15 – Data protection
All personal data (titles, names, address, date of birth, email address, telephone numbers, bank account, credit card number, etc.) communicated by the customer are collected, processed and stored exclusively by the Contractor according to the German data protection law.
The customer’s personal data, which is necessary for the justification, content development or modification of the contractual relationship, is collected and used, for example, for the delivery of goods to the address specified by the customer, for the execution of the contracts settled with the contractor, and may be used for servicing customer relationships, provided that the customer does not object. Additionally, such customer personal data is necessary in order to enable the contractor to invoice offers and to settle them. The latter includes, in particular, the characteristics of your identification as a user, information about the beginning and end and the extent of the respective usage, as well as information on the inventory data (telemedia) used by you
§16 – Applicable law, Place of jurisdiction and Final clauses
The law of the Federal Republic of Germany shall apply, with the exclusion of the UN Sales Convention. Mandatory provisions of the customer’s State of residence shall remain unaffected.
If the Customer is a registered trader or legal entity under public law or public special assets, then the place of jurisdiction for all disputes is located in the registered office of the contractor, in Waiblingen.
The court of jurisdiction is the contractor’s registered headquarters is also if the if the customer is a retail consumer and has taken up residency or place of residence abroad or if the place of residence is unknown at the time the complaint is filled. In all other respects, statutory provisions shall apply.
Should individual provisions of these General Terms and Conditions be deemed invalid, this does not affect nor void the overall validity of the contract.
Customer Information and Cancellation policy
If you order goods while visiting our website, we would like to alert you to the following:
German is the only language available for conclusion of a contract.
The essential features of the goods offered by as well as the period of validity of fixed-term contracts can be found in the product specification of each individual product within the scope of our Internet offer.
The presentation or description of goods and services on the Contractor’s website does not represent a binding offer. To this effect, a binding offer pursuant to § 145 BGB first comes into effect upon your ordering the goods. The reception of your purchase order is automatically confirmed by email.
A binding offer is only considered to be the purchase order or service by the customer, which is triggered by Status Verlag. This is when the contract between Customer and Contractor comes into effect.
During the submission of your order, you can check for possible errors in the final confirmation phase before the check-out and correct them at any time by using the delete and modify functions
The prices we state should be considered to be final prices, including taxes and shipping. This does not include shipping costs, which are supported by the client, such costs are listed in the description of services or on the order.
Detailed information is provided on *5 of these Terms and Conditions.
The payment of the purchase price or is due immediately with contract end. Goods may be paid for by PayPal, direct transfer or invoice.
In the event of you being a consumer, you have the right of cancelation:
Cancellation policy: Right of cancelation
You can revoke your contract within 14 days in text form (e.g. letter, fax, email) without having to provide a reason for doing so, or by returning the goods if you have received them prior to the expiry of the time limit. The period shall begin when this advice has been received in writing, but not however, prior to the receipt of the goods by the recipient (where similar goods are delivered on a recurring basis, then not before receipt of the first part delivery) nor before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with §1 section 1 and 2 as well as our duties according to § 312e section 1 BGB in conjunction with § 3 EGBGB.
The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The revocation must be sent to:
Status Verlag GBR
The right of cancellation does not apply if the goods supplied by the Contractor are specifically manufactured to the specifications of the customer or are tailored to his personal requirements; additionally, it also does not apply to goods that are, due to their nature, unsuitable for return or whose expiration date has already passed. There is also no right of revocation if newspapers, publications, magazines or other similar products are to be delivered.
In the case of an effective revocation, the mutually received benefits are to be returned and if so derived profits (e.g. interests) are to be returned. In the event that you cannot return the service received in whole or in part or only in a worse state, you shall be obliged to compensate us for any depreciation in value, if applicable. This does not apply, when the deterioration of the merchandise occurs in cases where damage to an item is solely a result of its inspection, such as would be possible in a shop. The obligation to pay compensation for goods that have deteriorated in spite of correct handling can be avoided altogether if you stop using them further and refrain from treating the goods as your own property and refrain from doing anything which will detract from their value. Goods which can be sent as a package are to be sent back to us at our risk. e customer is responsible for the cost of said return, if the supplied goods corresponds to the ordered and if the price of the good does not exceed € 40, or if the price does exceed € 40 and the customer at the time of the revocation has not yet executed consideration or if a contractually arranged payment instalment has not yet been rendered. Otherwise, we will reimburse you for the return costs. Items that cannot be sent by parcel are to be picked up by you. Obligations to the refund of payments must be met within 30 days. This period shall commence for you upon sending your cancellation notice, and for us upon receipt thereof.
End of the cancellation
We will store the data required to process the contract between you and us. You can access it at any time. In this respect, we refer to the regulation of data protection presented in our terms and conditions.
For all other issues, we refer to our general terms and conditions.